Experience shows that most D&I inclusion programs fail. In this TED talk, Dr. Dolly Chugh shares how our minds take short cuts; we absorb 11,000 pieces of information but we can only process 40. Some of those short cuts are assigning stereotypes and unconscious bias. Then she describes how “our attachment to being good people is getting in the way of being better people.” Dr. Chugh explains that one’s desire to be a good person can limit change because of our defensiveness against being told that we are doing something wrong, and thus not good. If we let go of this need to be a good person, instead being a “good-ish” person, we actually have the room to learn from our mistakes and be a better person. I’ve found Dr. Chugh’s approach helpful and believe this TED talk is the best introduction to her ideas. I’ve tried listening to her book “The Person You Mean to Be,” but I found that it took so long to get to the point that I couldn’t finish it. http://www.dollychugh.com/book Her article with two other colleagues listed in the article section provides similar information.